How much does an AI chatbot cost?
An AI chatbot has two costs: the cost to build it, and the cost to run it each month. This guide explains both.
The short answer
At CodeSavvy, a website chat agent trained on your business starts at ₹12,999 for clients in India and at $350 for clients outside India.
The price grows with more channels, such as WhatsApp, and with links to your CRM or booking system.
Build cost and running cost
The build cost is paid once. It covers training the chatbot on your business, the chat design and the links to your tools.
The running cost is paid each month. The AI service charges for the text it reads and writes. WhatsApp also charges for business conversations. Both depend on how many chats you get.
What changes the price
- Channels: website chat only, or WhatsApp too.
- How much information the chatbot must learn.
- Actions, such as booking an appointment or saving a lead in your CRM.
- Languages.
- Private AI on self-hosted models, when your data must stay with you.
How to keep the running cost low
- Give the chatbot short, clear answers to your common questions.
- Use a smaller AI model for simple questions.
- Pass long or hard chats to a person.
- Check the monthly usage report and adjust.
Questions to ask before you buy
- What is the build cost, and what is the expected cost each month?
- Can a person take over a chat?
- Where is the chat data stored?
- Can you see and change what the chatbot says?